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Digital Output Help

Our Digital Output Help section covers the following topics:


Digital Camera Users

  • For Print Output
CHROME can accept your digital camera images from CD-ROM, DVD, Compact Flash, Smart Media, and Memory Sticks. Simply bring in your disk and tell us what you need. Please see our Reprints and Enlargements page for price and size options. Images brought in on Compact Flash, Smart Media, and Memory Sticks can be scaled and shot to the size of your choice, but image cropping may occur. Many digital cameras allow you to choose from several resolution/quality settings. Using a higher resolution setting will provide sharper images on print enlargements (but also use more disk space). We can show you samples of digital images printed at various sizes and at various resolutions.
  • For Slide Output
Your digital camera images can also be made into 35mm slides. The optimum resolution for a digital slide is 3000 pixels by 2000 pixels. Although many digital cameras shoot images with fewer pixels, you can get good results with fewer pixels than the optimum value. For best results, we suggest using a high-quality setting on your camera when taking pictures that will be used for slide output (as with print enlargements). Please see our Presentation Graphics section for pricing and turnaround information on Slides from Digital Files.

Photoshop and other image editing and rendering applications

If you are experienced with Photoshop or other image editing and rendering applications, you can exercise complete control over your digitally-captured images. Here are guidelines on how to create and submit your files to obtain the best results.

  • For Print output

Files intended for 10x15 prints or less, should be saved in JPEG (.jpg) format, and in RGB mode. Our printer can print at 300 ppi, but will scale images of any size and resolution to the size you specify. Image files at lower resolutions can still produce good results. If the aspect ratio of your desired print is different than the aspect ratio of your file, cropping may occur.

For prints exceeding 10x15 please see the Large Display Prints section below.

  • For Large Display Print Output

When preparing images for output to our ChromeRA printer or our HP Designjet Z3100 for, you can submit RGB Photoshop, TIFF, JPEG files. The ideal resolution is around 200 pixels per inch. Please use the Image Size Dialog Box to set the image dimensions to your desired print size (see above). For these printers, we don't suggest "resampling" your image, but allowing the resolution to remain at the value shown in the dialog box after your preferred dimensions are entered. Please be advised that the closer your resulting resolution is to 200 ppi, the better the quality of your output.

Please see our Reprints and Enlargements page for price and size options on all photographic prints, and our Presentation Graphics section for pricing and information on Large Format Inkjet Prints.

Photoshop Instructions for All Digital prints

Size:

To assure that your image will be printed at the size you order, bring up the "Image Size" dialog box in Photoshop and set the "Print Size" dimensions to the proper width and height per the chart shown above.

It is possible to increase or decrease the amount of pixels in your image, but please be aware that "resampling" your image (changing the file size by adding or subtracting pixels) may degrade the image quality. Generally, it is more acceptable to resample an image to a smaller file size than to increase it to a larger file size, but starting out with the proper resolution when the image is captured (scanned, rendered, etc.) is best.

Color & Density:

In your Photoshop "Color Settings" dialogue box choose "Web Graphic Defaults". This will make "sRGB" your RGB working space. Using this setting, and a calibrated monitor, you should get back prints that closely match what you see on screen.

Image Size Dialog Box


Terminology: PPI vs DPI

The concept of ppi (pixels per inch) and dpi (dots per inch) are basically the same. An image is made up of pixels when in its digital state, and is then expressed as dots on when printed on some devices, such as our large format printers. A computer monitor displays an image in pixels. Our Fuji printers and film recorder use a technology that produces continuous-tone output, so it is correct to express the resolution in pixels rather than dots


See our example and comparison of print files with adequate resolution vs. inadequate resolution:

Here's a side-by-side comparison of two files both being used for a large print. How will your files measure up?

 

  • For Slide Output

  • To prepare a file (TIFF, BMP, PICT, GIF, JPEG, PCX, TARGA, PSD, PCD) for slide output, please provide RGB or grayscale TIFF (.tif) or high-quality JPEG (.jpg) files. We can do any necessary conversion, but preparation charges may be applied.

    There are no specific size requirements to shoot these types of files because the full frame of the digital image is scaled to fit into the image area of the film. Document size and resolution are not as important as total amount of pixel information in your file.

    For optimum results on slide film 2000 x 3000 pixels is recommended (approximately 18MB in RGB color), but you can achieve good results with less. To use the entire slide image area, set your file up for a 2:3 ratio. We recommend adding a 5% black Canvas area around your image to account for the slight encroachment of the plastic slide mount.

Please see our Presentation Graphics section for pricing and information for slides from digital files .


Other Graphics Applications (Powerpoint, Illustrator, Freehand, CorelDRAW, InDesign, QuarkXPress, Word/Excel)

  • For Print Output

We have the above applications so you may bring in the files saved in the program's native format. If you are using another application other than those listed, please call us. We may be able to suggest a way to save the file so that it may be imaged.

When possible, please use the page setup or document setup features of the software to specify the print size you need.

Note: Our ChromeRA and Fuji printers are primarily intended for photographic images (jpg, tif, bmp, etc.). Although we can achieve excellent results from the above listed programs, additional preparation is required to convert the files to jpeg and will result in a $5 per image postscript fee. This does not apply to large display prints, which prints directly from major graphics applications.

If you are creating files for large display prints and your software does not allow document sizes as large as you'd like, set up your document for a size that is of the same aspect ratio as your desired final print size. For instance, if you create a document at dimensions that are exactly half of the final size, we can scale it here at CHROME to 200% and this will result in a print at the size you need. Just be sure to discuss your situation with us when your file is submitted.

Please see our Reprints and Enlargements section for price and size options on photographic prints that are less than 30x40 inches. Please see our Presentation Graphics section for pricing and information for HP Designjet Z3100 output on canvas or watercolor paper.

  • For Slide Output

Certain graphics applications provide a 35mm slide format page size, which you should use when creating files for slide output. Powerpoint, CorelDraw and some others provide this option. When this preset page size is not available, please use a page size of 11x7.33 inches or some size at the same 2:3 aspect ratio. This is very important if you want your graphics to fill the entire slide area. If the page size is created at another aspect ratio, the graphics will scale to fit the slide image area and may result in the excess areas to be filled with an opaque black area. This is generally not a problem since the black area will not project.

We have the means to shoot Word and Excel files to slides, however, these programs are not the best choice for slide output. Preparation charges may be applied to your job if significant time is required to adjust your files for slide output. Powerpoint is clearly the best choice for 35mm slide presentations.


Submitting Files for Imaging

Information We Will Need from You

When dropping off or electronically transmitting computer files for imaging, there is information that we absolutely require before we can begin your job:

  • Your name and phone number.
  • Type of output you need (since we offer several type of output, please specify).
  • Quantity of images or slides contained in the files you've given us, the file names, and the quantity you require of each image.
  • TURNAROUND TIME of your job. Normal turnaround is 48 hours for most types of digital output, but rush service is available.

We provide an online job submission form which makes it easy to provide the information above. Please see our File Transfer section for more information.

What to Submit: Files and Proof Prints

For all the applications we support, you may simply submit the application file to us. Some programs require support files (addition graphics imported into your image from other programs) to be included with the application file.

To avoid confusion and eliminate the possibility of errors, it is advisable to bring your disk with only the files that you need imaged (along with any required supporting files). In multi-slide programs (presentations programs, Quark, CorelDRAW, etc.) we ask that you include only the slides to be imaged in your files.

Also, when submitting files with more complex graphics (text, photos, artwork, graphs, charts, etc.), it may be helpful for you provide us with a proof print of each slide or print to be imaged. This is the best way to ensure that you will receive each slide or print you've ordered and that each has imaged correctly to film or paper. Additionally, we can create a pdf file which accurately represents the output of our devices, We can send this file electronically for you to proof.

Font Issues in Presentation, Illustration and Page Layout Programs

To ensure that we can image your files correctly, it is important that we have the fonts you have used in your image files available to us to install on our system (this does not apply to jpeg and other bitmap images). Fonts used in your files must either be loaded onto our system or replaced by a font that we do have. To avoid problems with fonts, please be sure to include the font files you've used with your files. Some applications offer an "embed fonts" capability which should eliminate any font problems.

35mm Slide-specific Issues

Caution for Slides - Don't Get Too Close to The Edge!

For slide output, it is important in all presentation, illustration and page layout programs to leave about a 1/4 inch margin so that text and graphics you want to project will not be cut off by our slide mounts. See the Photoshop and other image editing and rendering applications section above "For Slide Output" for instructions to avoid cropping on those types of files.

Slide Presentation Design Hints

Always be sure to choose contrasting colors for your text and background. For example, if you use a dark background color, be sure your text and graphics are a light color. Slides created with a dark background color and lighter text provide excellent results, but a light background with dark text works well, also.

Red text and lines can often look great on your monitor, but can be difficult to read when projected from slides. If it is important to use red, it may help to add a black drop shadow to your text. Red also works best when placed on a white or very light colored background.

Need a series of scanned photos dropped into Powerpoint for a slide show presentation?

Microsoft offers a free "Add-in" called Photo Album, which you can download from the Microsoft website. It magically puts each individual digital image on a separate Powerpoint page, and it takes only moments! It is launched from within the Powerpoint program after it is installed.

Go to the Microsoft website at www.microsoft.com and search for "photo album" to find instructions and the add-in program.

Sorry Mac users. This appears to be a Windows-only option.

Chrome Slides

As always, if you have any questions regarding any of our digital services, feel free to call us at 619-233-3456.

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